Effective Date: May 31, 2025
At Nayab Care LLC, we are committed to protecting the privacy and confidentiality of our clients, their families, and visitors to our website (nayabcarellc.com). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information while delivering compassionate, high-quality senior care in Gaithersburg, MD (Montgomery County). We value dignity, respect, and trust in all our relationships.
1. Information We Collect
We may collect:
- Personal Information: Name, address, phone number, email, date of birth, and other identifiers provided when contacting us or requesting services.
- Health Information: Medical history, care needs, and medication details to provide tailored in-home or facility-based senior care.
- Website Usage Data: IP addresses, browser type, device information, and cookies to enhance your experience on nayabcarellc.com.
- Communication Data: Information shared via email, contact forms, or phone calls.
2. How We Use Your Information
We use your information to:
- Provide personalized senior care, including daily living assistance.
- Communicate about care plans or inquiries via email, phone, or other channels.
- Improve our website and services through analytics.
- Comply with legal obligations, such as HIPAA, for health information.
- Send newsletters or updates (with consent, where required).
3. How We Share Your Information
We may share your information:
- With caregivers and staff to deliver tailored care.
- With third-party providers (e.g., SendGrid for emails) under confidentiality agreements.
- For legal compliance, such as HIPAA or safety requirements.
- With your explicit consent for other purposes.
We do not sell or rent your personal information.
4. How We Protect Your Information
We use:
- Encryption: For sensitive data during transmission and storage.
- Access Controls: Limiting access to authorized staff.
- Email Security: Secure protocols (e.g., TLS) for emails via SendGrid.
- Audits: Regular reviews to ensure HIPAA compliance.
5. Your Choices and Rights
You may:
- Access: Request a copy of your information.
- Correct: Update inaccurate data.
- Opt-Out: Unsubscribe from marketing emails.
- Delete: Request deletion, subject to legal requirements.
Contact us at [email protected] to exercise these rights.
6. Cookies and Website Tracking
Our website uses cookies to improve user experience. Manage preferences via your browser settings.
7. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect children’s information.
9. Changes to This Privacy Policy
We may update this policy and will notify you via email or our website.
10. Contact Us
NayabCare LLC
10205 Washingtonian Blvd Unit 550, Gaithersburg, MD 20878, USA
Email: [email protected]
Phone: +1 (301) 337-5064